What is the most important factor when choosing a spa repair company - part 1?

What is the most important factor when choosing a spa repair company - part 1?
Skilled technicians
8  47.1%
Cost of repair
4  23.5%
Free service calls
3  17.6%
Coming on time
1  5.9%
Cleanliness
1  5.9%

Number of Voters  :  17
First Vote  :  Monday, 11 May 2009 20:29
Last Vote  :  Friday, 13 August 2010 14:22